Why is my input device blurry or squished (seeing interlace)?

    To remove the interlace (to deinterlace) you must set the width and height of the screen division where the capture component resides to match the input resolution. For example, for most DVD and other sources use a width and height that is a multiplier of 1.5. So try and set screen division to 720×480 and […]

    Read More

    Power point preview is empty

    External Applications are only shown on the desktop player and not on the preview window. If you try to preview them it will just be a blank screen with [Ext/App] on it. Download and install the player from here: http://galaxy.mediasignage.com/Code/cloudPlayer.air

    Read More

    Do you Support Powerpoint presentations(PPT)?

    We support the Microsoft PowerPoint Viewer but it does have some limitations as it requires full screen and licensing from Microsoft and so we highly recommend, that you simply spend $40 and get a PPT > SWF convertor (Power Point to Flash converter). Microsoft Powerpoint 2010 also the option to convert PPT files to SWF. Nevertheless We recommend […]

    Read More

    Can I upload or use excel files?

    Unfortunately no, we don’t have support for excel at the moment. FuneralScreen officially supports all of the Flash Media Formats which include: Video Formats: Flash video FLV (H.263), MPEG-4 (H.264) ,MOV, M4A, MP4V, 3GP, 3G2, AAC (HE, LC), SWF We HIGLY recommend you use FLV (Flash Video) with H.264 encoding as it supports hardware acceleration […]

    Read More