How to start generating the Playback Reports on your players

Upon saving the Playback reports configuration, make sure to push the changes on your players; otherwise, the player will not start generating the Playback Reports.

Report Files

  • After configuring your Playback Reports, navigate to the new tab called “Report Files”
  • In this tab, you can see all the available CSV files generated in your account. 
  • You can download them locally to your PC if you want by clicking the “Download” button.
  • You can also filter the CSV files by setting the time and date of your choice in the filter fields.

Playback Reports Retention

  • Original Playback Reports are stored for up to 3 months.
  • Generated CSV files are not deleted. 
  • Make sure you download the generated reports if you want to keep them for future reference.