If the screen is incomplete or doesn’t show the complete signage the first time it boots but works after a reboot. Check if the TV/LCD Screen is already turned on when the system boots up. Chances are the signage is not displaying properly because screen resolution is not determined by windows because the TV/LCD Screen […]
Author Archives: Jeff McCauley
Player Locks up after 24+ hours of running
The SignagePlayer consumes resources on the machine and if not restarted at least once daily would cause the system to crash and/or lock-up from time to time. We strongly recomment you restart the machines at least once a day to avoid this issue. You can do this at the time when you have the least […]
No Audio in Android Player but plays fine in Desktop Player
My Campaign plays the FLV file fine from the desktop player but no sounds are coming out from it when I used it with the Android version. For audio to work on the android player the FLV file should be encoded using mp3 audio. Please see screenshot below for more details. Note:: Due to […]
My taskbar is missing after installing SignagePlayer
This happens when the Player is installed in Real Mode, to change this just login to your Signage Studio. Click on Stations > Choose the station you just installed the player on and Click on the Station Mode property to change it. Make sure you click on save/upload after making this change. Restart the computer […]
My scheduled campaigns are not playing on time
Scheduled campaigns might not play on time if the computers date and time is messed up. Make sure to double check the date and time of the player to correct the issue.
My campaign looks ackward on the player but looks good when I was making it.
You need to make sure that the screen resolution of the screen that you are using is the same as the campaign or this will happen. Display will be stretched or skewed so better check this video for further information. Additional note: converting from a low quality image(640×480) and stretching it to a HD image(1920×1080) […]
Is there a way to automatically turn on/off my remote player?
Its very simple and all you need to do is follow the Video Tutorial
I want to turn off/on my computer at set intervals.
This is possible with FuneralScreen, all you need to do is set the computer to turn on at a scheduled time through the BIOS. Second would be to schedule when to turn off the computer by going to the signage studio. To schedule your computer to turn on automatically: 1.) Turn on your computer and […]
I want to stop the digital signage controller batch file from running on a pc.
Just delete it from the startup folder, but it will reappear once you restart the computer or run the signage player again. The best way to solve this is to uninstall the player and have a dedicated computer to serve as the player.
I need to update my players, but I can’t go to one location at a time
No need to, with FuneralScreen you can update your terminals without being in that location. All you need to do is click on the stations tab and choose the player you want to update and click on the update button at the top. Video Tutorial