FuneralScreen is compatible with IPads, details available below: – iPad only supports FLV with H.264 video (do not use MP4 video formats on iPad presentation) – MRSS is supported, however most public MRSS feeds use MP4, thus you should look for MRSS that’s based on flash video (flv) format with H.264 – currently only Arial […]
Category: SignagePlayer
How do I unregister a station?
There are two ways to do this: 1. From the station while the presentation is playing hit escape and click on stop. Click on the unregister button. 2. Just delete the Signage Player folder, close the player then In XP Delete C:\Documents and Settings\USER_NAME\Application Data\SignagePlayer.XXX (USER_NAME = logged on windows XP user) In Windows 7 […]
How do I connect and start the controller? Currently it has a red ball and says not running
If the led indicator is red, that means either the signage player is not running at all, the firewall is blocking the connection to the server or its not connected to the internet. You will need to check the station to see which of these issues is causing it to not connect. Video Tutorial
How do I clear cache of the SignagePlayer
Clearing the cache is done so that the passwords and registered settings will be cleared from the SignagePlayer computer. Close player In XP Delete C:\Documents and Settings\USER_NAME\Application Data\SignagePlayer.XXX (USER_NAME = logged on windows XP user) In Windows 7 / Vista Delete C:\Users\USER_NAME\AppData\Roaming\SignagePlayer.XXX To get to this folder, Click on Start, and on the search field […]
How can I reconnect my stations to the internet once connection is restored?
You don’t need to do anything, the system automatically detects the connection, checks for updates and syncs with the server.
Hide Cursor in Mac SignagePlayer
If you’re station is still showing the mouse cursor even if the SignagePlayer is already in Real Mode. Download this app to hide the cursor:: http://doomlaser.com/cursorcerer-hide-your-cursor-at-will/ note: this doesn’t work in snow leopard though
Error Module 3350 on SignagePlayer
This is a generic error from adobe which means the file is not supported for the version installed on the machine. The best approach is to convert the file to a different format. However, you should note, due to the hundreds of different encoders available today, it is possible that some of your files may […]
Error Installing (Error #0)
Make sure old versions or unsuccessful installations are cleared so first close Studio or Player. In XP Delete C:\Documents and Settings\USER_NAME\Application Data\SignagePlayer.XXX Delete C:\Documents and Settings\USER_NAME\Application Data\SignageStudio.XXX (USER_NAME = logged on windows XP user) In Windows 7 / Vista Delete C:\Users\USER_NAME\AppData\Roaming\SignagePlayer.XXX Delete C:\Users\USER_NAME\AppData\Roaming\SignageStudio.XXX To get to this folder, Click on Start, and on the search […]
Error installing “This application requires an update Adobe AIR…”
If you are getting the error message below:: error has occurred This application requires an update Adobe AIR but downloading that update on your system is not allowed by your administrator, please contact your administrator This means that you need to have the latest AIR version installed on the computer. It can be found here: http://get.adobe.com/air/
Error code 16828 when installing latest updates
This is a security error on a computer, a work around for this would be to manually install the updates from the website.