Monitor Security

Remote Support Password

  • Type the desired password for remote access like SSH. By default, it is an 8 alphanumeric password. The private password that you will type will be hashed.

Disable Firewall Reconfiguration

  • Toggle to disable reapplying firewall rules during configuration. By default, only port 22/TCP is open

Allow SSH on the LAN

  • By default, this option is enabled. If you like to disable the access on your player via your LAN network, toggle this option off and you will disable any LAN connections to the player.

Disable remote support (VPN)

  • Players are connected 24/7 to our remote access service (VPN). Toggle to disable this service.

Lock-Down Player [Enterprise Plan only]

Warning!

Before locking down your player, make sure that you have read the below information. Many configuration options will be disabled and you will need to have physical access to the player in order to unlock it.

  • By locking down the player, the below options will be disabled on your player’s settings:
    • Disabling SSH and firewall TCP Port 22
    • Disabling VPN support connection option
    • Disabling firewall reconfiguration option
    • Disabling CHANGING the Customization Script
    • Disabling CHANGING the Custom Power Script
    • Disabling remotely CHANGING all player’s SSH support passwords
  • How to unlock the Player
    • When deactivating this feature, a deactivation file is produced for each device affected by this feature and emailed to the Account Admins only. 
    • The deactivation file must be written on a USB flash drive. While the player is off, you need to plug in the USB flash drive with the deactivation file on the player’s USB ports, then start the boot-up sequence for the lockdown setting to be deactivated. 
    • Reflashing the device will not do anything.
    • The deactivation file will be in this format (unlock_Player’s-ID_ Screen-ID ) in order to know which file to use on which player.
  • Example:
    • Player’s-ID= 12345
    • Screen-ID= abc1234
    • The unlock file that will be produced upon disabling the Lock-Down feature on that player will be named as:
    • unlock_12345_ abc1234

Encrypt Media Storage [Enterprise Plan only]

  • By enabling this option on your player, you can Encrypt the entire Storage partition for your content to be safe.
  • You can find this feature in the Advanced Settings, under the Security tab.
  • Encrypt Media Storage on Player
    • By enabling this option, the player will encrypt the entire Storage partition.
    • Even if someone removes the SD card, he will not be able to extract any content stored on that partition.
    • By clicking the Save button, you will see the below image on your TV screen.
  • After this process is complete the storage partition on your player will be encrypted.
  • If the player does not have access to the internet, you will see the below error message.
  • When booting the player needs to connect to the server to retrieve the key and decrypt the encrypted partition.
  • When booting the player needs to connect to the server to retrieve the key and decrypt the encrypted partition.reen.
  • Also, the player will display as offline in your account until you boot the specific player on one of your Whitelisted networks.
  • Email Warning Sample

    Subject: “Device connection attempts from non-whitelisted IP Addresses”

    “During the last hour, the following encrypted devices attempted to connect from non-whitelisted IP addresses:

    Device ID: 9999

    Device Name: Test Monitor

    IP Addresses: xxx.xxx.xxx.xxx”