Is there a way to track how many times a QRCode is scanned

Unfortunately no, the information is scanned by a unit/cellphone and from there the users get the information. What you could do is redirect the customers to a link when they scan the QRCode. This link would then have a counter that tracks how many hits it gets(not hosted by FuneralScreen). After that the site will […]

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Weather component don’t load

My weather component doesn’t work, it just says “day, day,day, text,text,text”.  Other components works. Make sure that the weather scene is put into the Weather Player. NEVER drag and drop the weather scene you have to the timeline because that is only a template on what would show. The one getting the data is the […]

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International Weather missing 3 days

Yes the international weather component can only show weather information for two days. What you can do is crop the weather information from another website using our HTML component and display that on your signage.

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I can’t change the font size of my weather bar

You need to change the scene for the weather bar since that is the template for the weather bar that loads on your signage. Click on SCENES > locate the scene at the lower left corner then change the settings from the editor screen. Don’t forget to save/upload the changes.

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Why is my input device blurry or squished (seeing interlace)?

To remove the interlace (to deinterlace) you must set the width and height of the screen division where the capture component resides to match the input resolution. For example, for most DVD and other sources use a width and height that is a multiplier of 1.5. So try and set screen division to 720×480 and […]

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Power point preview is empty

External Applications are only shown on the desktop player and not on the preview window. If you try to preview them it will just be a blank screen with [Ext/App] on it. Download and install the player from here: http://galaxy.mediasignage.com/Code/cloudPlayer.air

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Do you Support Powerpoint presentations(PPT)?

We support the Microsoft PowerPoint Viewer but it does have some limitations as it requires full screen and licensing from Microsoft and so we highly recommend, that you simply spend $40 and get a PPT > SWF convertor (Power Point to Flash converter). Microsoft Powerpoint 2010 also the option to convert PPT files to SWF. Nevertheless We recommend […]

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